.tk-root{--tk-primary: #FF6B35;--tk-gradient: linear-gradient(135deg, #FF6B35 0%, #FF8C42 100%);--tk-tint: rgba(255, 107, 53, .12);--tk-tint-strong: rgba(255, 107, 53, .18);--tk-tint-border: rgba(255, 107, 53, .4);--tk-info: #2196F3;--tk-success: #4CAF50;--tk-warning: #F5A623;--tk-error: #F44336;--tk-grey: #9E9E9E;--tk-purple: #9C6BFF;--tk-num: "Poppins", "Be Vietnam Pro", "Noto Sans SC", sans-serif;--tk-r: 12px;padding:16px 16px 100px;color:var(--c-text-primary);font-family:Inter,Be Vietnam Pro,Noto Sans SC,Noto Sans Arabic,-apple-system,BlinkMacSystemFont,sans-serif}.tk-root *{box-sizing:border-box}.tk-bar{display:grid;grid-template-columns:32px minmax(0,1fr) 32px;align-items:center;gap:8px;margin-bottom:14px}.tk-bar-back{width:32px;height:32px;border-radius:50%;border:0;display:flex;align-items:center;justify-content:center;background:var(--c-subtle-overlay);color:var(--c-text-secondary);cursor:pointer;-webkit-tap-highlight-color:transparent}.tk-bar-title{margin:0;text-align:center;font-size:18px;font-weight:700;color:var(--c-text-primary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tk-bar-title.mono{font-family:var(--tk-num);font-size:16px;letter-spacing:.5px}.tk-intro{margin:0 0 12px;font-size:13px;line-height:1.6;color:var(--c-text-muted)}.tk-cta{width:100%;padding:13px 0;border:0;border-radius:var(--tk-r);background:var(--tk-gradient);color:#fff;font:inherit;font-size:15px;font-weight:600;cursor:pointer;box-shadow:0 0 20px #ff6b354d;-webkit-tap-highlight-color:transparent;transition:opacity .15s ease}.tk-cta:disabled{opacity:.45;box-shadow:none;cursor:not-allowed}.tk-btn{display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:999px;padding:9px 20px;background:var(--tk-gradient);color:#fff;font:inherit;font-size:14px;font-weight:600;cursor:pointer;white-space:nowrap;-webkit-tap-highlight-color:transparent}.tk-btn:disabled{opacity:.45;cursor:not-allowed}.tk-btn-soft{display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--tk-tint-border);border-radius:999px;padding:7px 14px;background:var(--tk-tint);color:var(--tk-primary);font:inherit;font-size:13px;font-weight:600;cursor:pointer;-webkit-tap-highlight-color:transparent}.tk-btn-soft:disabled{opacity:.5;cursor:not-allowed}.tk-btn-ghost{display:inline-flex;align-items:center;justify-content:center;border:0;border-radius:999px;padding:8px 16px;background:var(--c-subtle-overlay);color:var(--c-text-secondary);font:inherit;font-size:13px;cursor:pointer;white-space:nowrap;-webkit-tap-highlight-color:transparent}.tk-btn-ghost.danger{color:var(--tk-error)}.tk-link-btn{border:0;background:transparent;padding:0;font:inherit;font-size:13px;color:var(--tk-primary);cursor:pointer;text-align:left}.tk-filters{display:flex;gap:8px;margin:14px 0 12px;overflow-x:auto;scrollbar-width:none}.tk-filters::-webkit-scrollbar{display:none}.tk-chip{padding:7px 15px;border-radius:999px;border:0;background:var(--c-subtle-overlay);color:var(--c-text-muted);font:inherit;font-size:12px;white-space:nowrap;cursor:pointer;flex-shrink:0;-webkit-tap-highlight-color:transparent;transition:background .2s ease,color .15s ease}.tk-chip[aria-pressed=true],.tk-chip[aria-selected=true]{background:var(--tk-tint-strong);color:var(--tk-primary);font-weight:500}.tk-chips{display:flex;flex-wrap:wrap;gap:8px}.tk-card{background:var(--c-shimmer-from);border:1px solid var(--c-border-subtle);border-radius:var(--tk-r)}.tk-stack{display:flex;flex-direction:column;gap:8px}.tk-gap{display:grid;gap:12px}.tk-tcard{display:block;width:100%;text-align:left;font:inherit;color:inherit;cursor:pointer;padding:12px 16px;-webkit-tap-highlight-color:transparent}.tk-tcard-top{display:flex;justify-content:space-between;align-items:center;gap:8px;margin-bottom:6px}.tk-no{font-family:var(--tk-num);font-size:11px;letter-spacing:.5px;color:var(--c-text-muted)}.tk-tcard-title{display:flex;align-items:center;gap:8px;margin:0 0 6px;font-size:14px;font-weight:500;line-height:1.4;color:var(--c-text-primary)}.tk-tcard-title span{overflow:hidden;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.tk-tcard.unread .tk-tcard-title{font-weight:700}.tk-tcard-meta{display:flex;flex-wrap:wrap;gap:4px 12px;font-size:12px;color:var(--c-text-muted)}.tk-tcard-meta .refs{font-family:var(--tk-num)}.tk-dot{width:8px;height:8px;border-radius:50%;background:var(--tk-error);flex:none;display:inline-block;box-shadow:0 0 0 3px #f443362e}.tk-badge{--st: var(--tk-grey);display:inline-flex;align-items:center;padding:2px 10px;border-radius:999px;font-size:11px;font-weight:500;white-space:nowrap;background:color-mix(in srgb,var(--st) 14%,transparent);color:var(--st)}.st-OPEN{--st: var(--tk-info)}.st-WAITING_CUSTOMER{--st: var(--tk-primary)}.st-ON_HOLD{--st: var(--tk-purple)}.st-RESOLVED{--st: var(--tk-success)}.st-CLOSED{--st: var(--tk-grey)}.os-PENDING{--st: #FFC107}.os-PROCESSING,.os-AWAITING_BIND,.os-IN_PROGRESS{--st: #2196F3}.os-COMPLETED{--st: #4CAF50}.os-PARTIAL{--st: #FF9800}.os-CANCELLED,.os-REFUNDED{--st: #9E9E9E}.os-FAIL,.os-FAILED,.os-ERROR{--st: #F44336}.ds-PENDING{--st: #FFC107}.ds-CONFIRMING{--st: #2196F3}.ds-COMPLETED{--st: #4CAF50}.ds-FAILED{--st: #F44336}.ds-EXPIRED,.ds-CANCELLED{--st: #9E9E9E}.vd-OK{--st: var(--tk-success)}.vd-SELF{--st: var(--tk-warning)}.vd-BLOCK{--st: var(--tk-error)}.tk-empty{padding:40px 20px;text-align:center;display:flex;flex-direction:column;align-items:center;gap:6px}.tk-empty .t{margin:0;font-size:14px;font-weight:600;color:var(--c-text-secondary)}.tk-empty .h{margin:0;font-size:12.5px;line-height:1.6;color:var(--c-text-muted);max-width:300px}.tk-loading{padding:32px 16px;text-align:center;font-size:13px;color:var(--c-text-muted)}.tk-banner{padding:10px 12px;border-radius:10px;font-size:13px;line-height:1.6;color:var(--c-text-primary);background:color-mix(in srgb,var(--st, var(--tk-grey)) 10%,transparent);border-left:3px solid var(--st, var(--tk-grey));display:grid;gap:6px}.tk-callout{padding:10px 12px;border-radius:10px;font-size:13px;line-height:1.6;color:var(--c-text-secondary);background:var(--c-subtle-overlay);border-left:3px solid var(--c-border-default)}.tk-callout.info{background:var(--tk-tint);border-left-color:var(--tk-primary);color:var(--c-text-primary)}.tk-callout.warn{background:#f5a6231a;border-left-color:var(--tk-warning);color:var(--c-text-primary)}.tk-callout.warn ul{margin:4px 0 0;padding-inline-start:18px;display:grid;gap:2px;color:var(--c-text-secondary)}.tk-sec{padding:14px 16px;border-bottom:1px solid var(--c-border-subtle);display:grid;gap:10px}.tk-sec:last-child{border-bottom:0}.tk-sec-head{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.tk-step{width:22px;height:22px;border-radius:50%;flex:none;display:inline-flex;align-items:center;justify-content:center;font-family:var(--tk-num);font-size:11px;font-weight:600;color:var(--tk-primary);background:var(--tk-tint)}.tk-sec-title{font-size:14px;font-weight:600;color:var(--c-text-primary)}.tk-sec-hint{font-size:11.5px;color:var(--c-text-muted)}.tk-hint{font-size:12px;color:var(--c-text-muted)}.tk-input,.tk-textarea{width:100%;font:inherit;font-size:14px;color:var(--c-text-primary);background:var(--c-bg-input);border:1px solid var(--c-border-default);border-radius:10px;padding:10px 12px}.tk-input::placeholder,.tk-textarea::placeholder{color:var(--c-text-muted)}.tk-input:focus,.tk-textarea:focus{outline:none;border-color:var(--c-border-active)}.tk-textarea{min-height:110px;resize:vertical;line-height:1.6}.tk-field{display:grid;gap:6px}.tk-field label{font-size:12.5px;color:var(--c-text-secondary)}.tk-count{font-size:11.5px;color:var(--c-text-muted);display:flex;justify-content:flex-end;gap:12px;font-family:var(--tk-num)}.tk-count.low{justify-content:space-between;color:var(--tk-warning)}.tk-pick{display:grid;gap:8px;max-height:320px;overflow:auto}.tk-pick-row{display:grid;grid-template-columns:18px minmax(0,1fr) auto;gap:10px;align-items:center;border:1px solid var(--c-border-subtle);border-radius:10px;padding:10px 12px;cursor:pointer;background:var(--c-shimmer-from);-webkit-tap-highlight-color:transparent}.tk-pick-row.on{border-color:var(--tk-tint-border);background:var(--tk-tint)}.tk-pick-row input{accent-color:var(--tk-primary);width:16px;height:16px;margin:0}.tk-pick-main{min-width:0;display:grid;gap:2px}.tk-pick-title{font-size:13.5px;color:var(--c-text-primary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tk-pick-title .no{font-family:var(--tk-num);font-size:11px;color:var(--c-text-muted);margin-right:6px;letter-spacing:.3px}.tk-pick-sub{font-size:11.5px;color:var(--c-text-muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.tk-atts{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.tk-att{position:relative;width:72px;height:72px;border-radius:10px;overflow:hidden;border:1px solid var(--c-border-subtle);background:var(--c-bg-input)}.tk-att img{width:100%;height:100%;object-fit:cover;display:block}.tk-att button{position:absolute;inset:auto 0 0 0;border:0;background:#0009;color:#fff;font-size:11px;padding:3px 0;cursor:pointer}.tk-att-add{width:72px;height:72px;border:1px dashed var(--c-border-default);border-radius:10px;display:flex;align-items:center;justify-content:center;text-align:center;font:inherit;font-size:11.5px;line-height:1.4;color:var(--c-text-muted);cursor:pointer;padding:4px;background:var(--c-subtle-overlay)}.tk-foot{display:flex;flex-wrap:wrap;gap:8px 12px;align-items:center}.tk-foot .push{margin-left:auto;display:flex;gap:8px}.tk-eta{font-size:12px;color:var(--c-text-muted)}.tk-eta.center{text-align:center}.tk-eta.low{color:var(--tk-warning)}.tk-pre-title{font-size:14px;font-weight:600;color:var(--c-text-primary);margin:0 0 8px}.tk-vi{border-radius:10px;background:var(--c-subtle-overlay);padding:10px 12px;font-size:12.5px;line-height:1.6;color:var(--c-text-secondary);border-left:3px solid var(--st, var(--c-border-default))}.tk-vi-h{display:flex;gap:6px 8px;align-items:center;flex-wrap:wrap;margin-bottom:4px;color:var(--c-text-primary);font-weight:600;font-size:12.5px}.tk-vi-h .no{font-family:var(--tk-num);font-weight:500;font-size:11.5px}.tk-vi .tk-btn-soft{margin-top:8px}.tk-sum{padding:14px 16px;display:grid;gap:10px}.tk-sum-top{display:flex;justify-content:space-between;align-items:flex-start;gap:10px}.tk-sum-title{margin:0;font-size:16px;font-weight:600;line-height:1.4;color:var(--c-text-primary);overflow-wrap:anywhere}.tk-sum-meta{display:flex;flex-wrap:wrap;gap:4px 12px;font-size:12px;color:var(--c-text-muted)}.tk-sum-meta .mono{font-family:var(--tk-num)}.tk-refs{padding:12px 16px}.tk-refs-title{font-size:12px;color:var(--c-text-muted);margin-bottom:4px}.tk-ref{display:grid;gap:4px;padding:10px 0;border-bottom:1px solid var(--c-border-subtle)}.tk-ref:last-child{border-bottom:0;padding-bottom:0}.tk-ref-top{display:flex;justify-content:space-between;align-items:center;gap:8px;font-size:13px}.tk-ref .kind{color:var(--c-text-muted);font-size:12px;margin-right:6px}.tk-ref .no{font-family:var(--tk-num);font-size:12px;color:var(--c-text-primary)}.tk-ref .meta{font-size:11.5px;color:var(--c-text-muted);line-height:1.5;overflow-wrap:anywhere}.tk-thread{display:grid;gap:14px;padding:16px}.tk-msg{max-width:88%;min-width:0;display:grid;gap:4px}.tk-msg.me{justify-self:end}.tk-msg .who{display:flex;gap:8px;align-items:baseline;font-size:11.5px;color:var(--c-text-muted)}.tk-msg .who b{font-weight:600;color:var(--c-text-secondary)}.tk-msg.staff .who b{color:var(--tk-primary)}.tk-msg.me .who{justify-content:flex-end}.tk-msg .bd{border-radius:14px;padding:10px 13px;font-size:14px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere;color:var(--c-text-primary)}.tk-msg.me .bd{background:var(--tk-tint);border:1px solid rgba(255,107,53,.22);border-bottom-right-radius:4px}.tk-msg.staff .bd{background:var(--c-subtle-overlay);border:1px solid var(--c-border-subtle);border-bottom-left-radius:4px}.tk-msg-atts{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.tk-msg-atts a{width:80px;height:80px;border-radius:10px;overflow:hidden;display:flex;align-items:center;justify-content:center;border:1px solid var(--c-border-subtle);background:var(--c-bg-input);color:var(--c-text-muted);font-size:11.5px;text-decoration:none}.tk-msg-atts img{width:100%;height:100%;object-fit:cover;display:block}.tk-ev{display:flex;align-items:center;gap:10px;font-size:11.5px;color:var(--c-text-muted);text-align:center}.tk-ev:before,.tk-ev:after{content:"";flex:1;height:1px;background:var(--c-border-subtle)}.tk-ev span{max-width:78%}.tk-composer{border-top:1px solid var(--c-border-subtle);padding:14px 16px;display:grid;gap:10px}.tk-confirm{display:grid;gap:8px;font-size:12.5px;color:var(--c-text-secondary);line-height:1.5}.tk-rate{padding:14px 16px;border-top:1px solid var(--c-border-subtle);display:grid;gap:10px}.tk-rate-title{font-size:14px;font-weight:600;color:var(--c-text-primary)}.tk-stars{display:flex;gap:8px}.tk-star{flex:1;height:36px;border-radius:999px;border:0;background:var(--c-subtle-overlay);color:var(--c-text-secondary);font-family:var(--tk-num);font-weight:600;font-size:14px;cursor:pointer;-webkit-tap-highlight-color:transparent}.tk-star.on{background:var(--tk-tint-strong);color:var(--tk-primary)}.tk-done{padding:20px 16px;display:grid;gap:10px}.tk-done h2{margin:0;font-size:16px;color:var(--c-text-primary)}.tk-done p{margin:0;font-size:13px;line-height:1.6;color:var(--c-text-secondary)}